Getting Support: When and How to Refer Someone to Help
Mental health affects every area of life, yet many people remain unsure of how to support others who may be struggling. Today we overlook emotional wellbeing. Recognising the signs of mental health conditions and knowing when and how to refer someone to help can lead to early intervention and better outcomes.
This article provides guidance on how to approach someone, what signs to watch for, and how to take thoughtful steps towards connecting them with the support they may need.
Recognising Signs of Mental Health Conditions
Emotional struggles don’t always appear as dramatic breakdowns. They often manifest subtly through changes in energy, sleep patterns, appetite, or motivation. If you’re asking, “How can I tell if someone is experiencing a mental health condition?”, start by observing consistent changes in their behaviour.
Common indicators include:
- Withdrawing from social interactions
- Expressing persistent sadness or anxiety
- Reduced interest in previously enjoyed activities
- Irritability or emotional numbness
- Difficulty concentrating or making decisions
You might also notice physical symptoms that don’t have a clear medical cause, such as fatigue, headaches, or stomach discomfort. These may point to mental health concerns and shouldn’t be dismissed.
When Is It Time to Refer to Someone
Knowing the difference between occasional stress and a deeper concern is essential. One of the most common questions people ask is, “When should someone seek professional help?” If the changes in behaviour or mood last for more than two weeks or begin affecting daily life, it’s time to act.
Referring someone doesn’t mean diagnosing them; it means offering a pathway to better support. If their wellbeing is declining, or if they mention feeling overwhelmed, hopeless, or having thoughts of self-harm, referring them to professional care becomes urgent.
How to Approach the Conversation
Bringing up mental health can feel awkward, especially if the person seems private or defensive. The key is to approach the conversation gently, without assumptions. Try asking, “I’ve noticed you haven’t seemed yourself lately. Do you want to talk about it?” or “I care about how you’re doing. Is there anything you need?”
Let them share in their words. If they’re not ready, don’t push. Simply knowing someone cares can make a difference. Avoid phrases that minimise their experience, like “You’ll get over it” or “Everyone feels that way sometimes.” Instead, use language that is supportive, non-judgemental, and focused on their feelings.
Offering Referral Without Pressure
Some people are hesitant to speak with professionals. They might ask, “What if I’m not sick enough for therapy?” This misunderstanding can prevent them from seeking the help they need. Clarify that mental health support isn’t just for crisis situations; it’s a resource for anyone wanting to feel better or understand themselves more deeply.
You can say something like, “Talking to someone might help you make sense of what you’re feeling,” or “There’s no harm in exploring your options.” Offer to help with research or booking an appointment, but always respect their pace.
Who to Refer To and What to Expect
Depending on the situation, referrals might include general practitioners, psychologists, counsellors, or therapists with specific expertise. For those looking for more natural or complementary approaches, options may also include nutrition-based strategies, mindfulness training, or holistic counseling.
Someone might wonder, “What happens after I reach out to a professional?” Typically, the first session involves discussing current concerns, past history, and goals for support. It’s not about labels; it’s about building a safe space for reflection and guidance.
Following Up with Ongoing Support
After a referral is made, ongoing encouragement is key. Ask how the session went, check in regularly, and continue to be a consistent presence. Avoid over-questioning or pressuring them to “get better” quickly. Mental health recovery isn’t linear, and showing patience is part of being a supportive ally.
Keep in mind, “What if they would rather not continue with treatment?” That’s acceptable too. Progress can take time. The most helpful thing you can do is remain available, open, and respectful of their choices.
Breaking the Stigma
One of the greatest barriers to care is stigma. Many people hesitate to seek help because they fear judgement. This is why it’s important to normalise conversations about mental health conditions, just as we would about physical health.
Simple acts like openly discussing emotional wellbeing or encouraging a friend to take a mental health day can contribute to a more compassionate, informed community. Every step counts.
If you’ve noticed someone around you showing signs of emotional distress, don’t wait for the situation to escalate. Encourage them to take the first step towards healing.
At One Health Clinics, we support individuals experiencing mental and emotional challenges through natural, whole-person approaches. If you or someone you care about needs guidance, Call us for help. Start the journey towards clarity and wellbeing today.