privacy policy

Last updated: September 2023

1. Introduction

Thank you for choosing to be part of our community at One Health Clinics. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at [your contact email].

When you visit our website,, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

Our website only collects limited personal data, including:

  • Names
  • Phone numbers
  • Email addresses

This data is collected only when voluntarily provided by users when filling out the enquiry form.

3. How We Use Your Information

We use the personal data you provide to:

  • Respond to your enquiries or requests
  • Provide customer support

Your personal information is retained for a maximum of 7 days, after which it is deleted from our website.

4. Data Storage and Security

The security of your personal data is important to us. While no online service can guarantee absolute security, we are dedicated to ensuring the data we collect is secure. We use appropriate technical and organisational measures to protect the personal information submitted to us.

5. Third-Party Integrations

We integrate with third-party services, including but not limited to:

HotDoc: We use iFrames to integrate with HotDoc for booking purposes. Please be aware that data shared with HotDoc is governed by their privacy policy, which we encourage you to review.

Google Analytics: We use Google Analytics to understand our website traffic and webpage usage. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

6. Your Privacy Rights

You have the right to:

Request access to your personal data.
Request correction or deletion of your personal data.
Express any concern you have about our use of your data.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible.

8. Contact Us

If you have questions or comments about this policy, please contact us at [email protected].

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