Maroochydore One Health Clinic

About Maroochydore clinic

At One Health Clinics Maroochydore, we’ve reimagined the health care experience.

Our sanctuary of support is built on the values of holistic healing, nurturing care, and a patient-centric focus. Through collaborative efforts, cutting-edge knowledge, and a dedication to mindful living, we’re reshaping wellness for the better. As your trusted GP Maroochydore, we continue to provide compassionate, patient-focused care.

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Services available

General Practice

Our doctors provide comprehensive primary care across all areas of general medicine.

Alternative Natural Therapies

Our practitioners are qualified to assess suitability and prescribe alternative natural therapies where clinically appropriate.

Telehealth

We offer secure telehealth appointments for convenient care from home or while travelling.

Maroochydore contact details

Call us

1300 689 133

Find us

Inside Wholelife, 32 Wises Rd, Maroochydore QLD 4556

Clinic hours

Monday:8:30am - 5:30pm
Tuesday:8:30am - 4:00pm
Wed - Fri8am - 4pm, Telehealth appointments only
SaturdayClosed
Sunday:Closed

Healthcare professionals

Dr Glenn Clifford

General Practitioner

Registered nurses

Tamantha Lowrie

Clinical Nurse Manager

Management team

Dr Sheetal Bull

Chief of Medical Operations

Sayhl Thompson

Operations Manager

Cerese Burke

Regional Practice Manager

Patient fees

Medicare provides a partial rebate for in-clinic appointments, not telehealth (unless it is a follow-up and your first appointment was in-clinic). A rebate is available for eligible patients who have been seen face-to-face in clinic within the last 12 months.

Please be advised that all our fees are guided by current Medicare guidelines and are billed in accordance with the professional attendance criteria, including time-based consultation fees. For more information, please refer to the official MBS website.

Consultation Duration (mins) Full price After rebate
Standard consultation 15 $97 $53.10
Long consultation 30 $160 $75.10
Extended consultation 45 $220 $94.90
Initial alternative natural medicine consultation 15 $200 $117.10
Follow up alternative natural medicine consultation 15 $90 $47.15
Women's health consultation 30 $180 $95.10
Flu vaccination 15 - -
Mental Health consultation 30 $190 $83.80
Mental Health consultation 40 $260 $103.55

Telehealth fees

Consultation Duration (mins) Full price After rebate
Telehealth consultation 15 $97 $53.10
Long telehealth consultation 30 $160 $75.10
Initial alternative natural therapy consultation 15 $29 $29
Follow up alternative natural therapy consultation 15 $59 $59
Follow up alternative natural therapy consultation if initial was in-clinic 15 $59 $16.15
Smoking cessation initial consultation 15 $79 $79
Smoking cessation consultation if initial was in-clinic 15 $59 $42.85

What we can help with

FAQs

  • Where are you located?

    One Health Maroochydore is located inside Wholelife Pharmacy at The Zone Shopping Centre, 32 Wises Rd, Maroochydore QLD 4556. Simply walk into the pharmacy, head to your left past the checkout, and you’ll find our clinic.

  • Is parking available?

    Yes! The Zone offers the first three hours free for patients visiting the clinic.

  • Do you have wheelchair access?

    Yes! Our clinic is fully accessible, with step-free entry and convenient parking. We’re happy to accommodate patients with mobility needs and make your visit as comfortable as possible.

  • How can I book an appointment?

    Appointments can be made online via our website, by phone on 1300 689 133, or in person at the clinic reception when visiting Wholelife Pharmacy. We’re happy to help you get started.

  • How do I know the cost of my appointment and the type of appointment required? 

    Please book a long consultation if you:

    • Have multiple issues to discuss
    • Need a care plan or health assessment
    • Have mental health concerns
    • Require forms, reports, or medical certificates

    Booking the right appointment length helps ensure your GP has enough time to provide thorough and attentive care. We advise to contact the clinic via phone and speak to one of our friendly reception staff if you are unsure on what type of appointment to book.

    If you initially book a standard consultation with the GP but the consultation extends beyond the standard time due to the complexity of the medical issue, the consultation may be reclassified as a long consultation. Under Medicare guidelines, long consultations are billed at a higher rate to reflect the additional time and resources required.

    We understand that financial considerations are important. If you are only in a position to afford a standard consultation, we kindly ask that you inform the GP at the beginning of your appointment. This will allow us to ensure that your consultation is managed appropriately within the allocated time, addressing your most pressing health concerns.

  • What is your cancellation policy?

    We kindly ask that you cancel or reschedule at least 24 hours in advance to avoid a cancellation fee. This allows us to offer your appointment time to another patient in need and helps keep waiting times short.

  • What should I do if I’m running late or miss my appointment?

    Please contact us as soon as possible if you’re running late. We’ll always do our best to accommodate you, though your appointment may need to be rescheduled depending on availability.

  • Can I speak to a Prescriber over the phone or by video call?

    Yes. We offer both telephone and video consultations for your convenience. Please let our reception team know your preference when booking. Please note there are different fees for our telehealth services.

  • Do I have to see the same Prescriber every time?

    You are always welcome to book with your preferred prescriber, but if they are unavailable, our team securely shares your medical records within the clinic to ensure continuity and consistency of care.

  • What is MyMedicare?

    MyMedicare is a voluntary program introduced by the Australian Government to formalise the relationship between patients and their regular GP and encourage continuity of care at one practice. The aim is to improve health outcomes by supporting an ongoing relationship between patients and their chosen clinic.

    While MyMedicare has been available for several years, significant changes came into effect from 1 November 2025. As a result, some patients may be unfamiliar with the program or confused about how it now applies.

    What are the benefits of MyMedicare?

    Being registered with MyMedicare may give you access to:

    •Rebates for longer telehealth consultations

    •Eligibility for care plans

    •Higher rebates for some standard Medicare items

    Do I need to be registered with MyMedicare to access a Care Plan?

    Yes. To book a Care Plan you must be registered with MyMedicare at the specific practice where the appointment will take place. If you are registered with MyMedicare at one practice, you cannot access a care plan at another practice even if you see the same doctor unless you first update your MyMedicare registration to that practice.

    Please note: Mental Health Care Plans are excluded from this requirement.

    How do I register for MyMedicare?

    You can register in one of two ways: Online via

    MyGov /  MyMedicare 
    If you choose this option, you must have attended the practice at least two times in the past 24 months. If you do not meet this requirement, the system may advise that you are not eligible.

    Complete our MyMedicare form via Hotdocs

    This option is available to all patients and allows the practice to assist with your registration.

    If you are unable to register online through MyGov, please complete the HotDoc form and we will assist with your registration.

  • How do I make a complaint or provide feedback?

    We welcome all feedback as it helps us improve our service. You can provide feedback or make a complaint in writing, by email, or over the phone. All concerns are handled confidentially and addressed promptly by our management team.