Welcome to One Health Clinics West End, formerly known as Next Practice West End. We’ve rebranded to One Health Clinics, but our same caring team, doctors, and services continue to support the local community.
At One Health Clinics, we take the time to listen and understand your needs. Our dedicated team of West End general practice, specialist doctors, and allied health professionals provide personalised, high-quality care in a calm and welcoming environment.
Our West End clinic offers a wide range of services tailored to each patient, including men’s and women’s health, child and adolescent care, musculoskeletal and physiotherapy services, mental health support, sexual health, chronic disease management, and COVID-19 booster vaccinations.
Medicare provides a partial rebate for in-clinic appointments, not telehealth (unless it is a follow-up and your first appointment was in-clinic). A rebate is available for eligible patients who have been seen face-to-face in clinic within the last 12 months.
Please be advised that all our fees are guided by current Medicare guidelines and are billed in accordance with the professional attendance criteria, including time-based consultation fees. For more information, please refer to the official MBS website.
Consultation
Duration (mins)
Full price
After rebate
Standard consultation
15
$103
$59.10
Telehealth consultation
15
$103
$59.10
Long consultation
30
$180
$95.10
Extended consultation
45
$260
$134.90
Women's health consultation
30
$180
$95.10
Flu vaccination
15
-
-
Mental Health consultation
30
$200
$116.35
Mental Health consultation
40
$260
$103.55
Saturday consultation
15
$128
$84.10
Saturday long consultation
30
$205
$120.10
Saturday extended consultation
45
$285
$159.90
After hours consultation (weekdays before 8am, Saturday before 8am or after 1pm, Sunday & Public Holidays)
15
$141.25
$84.10
After hours long consultation (weekdays before 8am, Saturday before 8am or after 1pm, Sunday & Public Holidays)
30
$218.10
$120.10
After hours extended consultation (weekdays before 8am, Saturday before 8am or after 1pm, Sunday & Public Holidays)
We are located within the West Village complex in The Eaves Building. The entrance is located between Yamas Greek and Italian Street Kitchen, in the uncovered area opposite Woolworths and Harris Farm Markets. Take the stairs or lift to Level 1, and we are straight ahead as you walk out.
Is there parking available?
There are various secure and street parking options available within walking distance from the clinic.
We recommend parking in the West Village carpark located at 21 Mollison Street, which offers 2 hours free parking. When entering the carpark, immediately turn left, and then take the first right and follow the signs for The Eaves building. Park near the boom gate and walk through to The Eaves building elevator and take it to Level 1.
We do not validate parking.
Do you accept new patients?
Yes. The doctors at this location are welcoming new patients and look forward to supporting your health journey with One Health Clinics.
Please arrive 15 minutes early for your first appointment to see the nurse for observations and to complete your new patient form.
Is the practice wheelchair accessible?
Yes! Our clinic is fully accessible, with elevator access and convenient parking. We’re happy to accommodate patients with mobility needs and make your visit as comfortable as possible.
How do I make an appointment?
Appointments can be easily booked online through HotDoc. If you require any assistance booking an appointment please phone the clinic on (07) 3132 9191, or alternatively send us an email at [email protected]
No referral is required to attend a One Health clinic.
How do I transfer my medical records to One Health clinics?
Please let one of our lovely reception staff know and they will provide a QR code or paper form for you to complete with your previous clinic details, and we will contact the clinic to obtain your records.
If you were a patient at Next Practice West End, we have recently rebranded to OneHealth clinics, but with the same team, service, and care that you know and trust. No transfer of records form is necessary for previous patients of Next Practice West End or Albion.
Are you a bulk-billing clinic?
We prioritise patient care above all else and aim to provide exceptional service without patients feeling rushed through their consultation. To accommodate this, we operate under a private billing structure. Patients with Medicare will receive a rebate for all eligible appointment types, with full payment required at the completion of the consultation with the doctor. Please see our patient fees page for a guide to the out-of-pocket costs.
Appointments for children under 5 years of age are billed directly to Medicare with no payment required.* Children aged 5-15 years of age, and concession & pension card holders are eligible for a 10% saving towards private fees.*
*Billings for Dr Malini Bose are separate and do not attract the savings listed above.
Please note, Medicare rebates are only available for Telehealth appointments if you have been seen face-to-face in the clinic in the last 12 months. New patients are not eligible for a rebate for telehealth appointments.
How do I know the cost of my appointment and the type of appointment required?
Please book a long consultation if you:
• Have multiple issues to discuss
• Need a care plan or health assessment
• Have mental health concerns
• Require forms, reports, or medical certificates
Booking the right appointment length helps ensure your GP has enough time to provide thorough and attentive care. We advise to contact the clinic via phone and speak to one of our friendly reception staff if you are unsure on what type of appointment to book.
If you initially book a standard consultation with the GP but the consultation extends beyond the standard time due to the complexity of the medical issue, the consultation may be reclassified as a long consultation. Under Medicare guidelines, long consultations are billed at a higher rate to reflect the additional time and resources required.
We understand that financial considerations are important. If you are only in a position to afford a standard consultation, we kindly ask that you inform the GP at the beginning of your appointment. This will allow us to ensure that your consultation is managed appropriately within the allocated time, addressing your most pressing health concerns.
What is MyMedicare?
MyMedicare is a voluntary program introduced by the Australian Government to formalise the relationship between patients and their regular GP and encourage continuity of care at one practice. The aim is to improve health outcomes by supporting an ongoing relationship between patients and their chosen clinic.
While MyMedicare has been available for several years, significant changes came into effect from 1 November 2025. As a result, some patients may be unfamiliar with the program or confused about how it now applies.
What are the benefits of MyMedicare?
Being registered with MyMedicare may give you access to:
•Rebates for longer telehealth consultations
•Eligibility for care plans
•Higher rebates for some standard Medicare items
Do I need to be registered with MyMedicare to access a Care Plan?
Yes. To book a Care Plan you must be registered with MyMedicare at the specific practice where the appointment will take place. If you are registered with MyMedicare at one practice, you cannot access a care plan at another practice even if you see the same doctor unless you first update your MyMedicare registration to that practice.
Please note: Mental Health Care Plans are excluded from this requirement.
How do I register for MyMedicare?
You can register in one of two ways: Online via
MyGov / MyMedicare If you choose this option, you must have attended the practice at least two times in the past 24 months. If you do not meet this requirement, the system may advise that you are not eligible.
Complete our MyMedicare form via Hotdocs
This option is available to all patients and allows the practice to assist with your registration.
If you are unable to register online through MyGov, please complete the HotDoc form and we will assist with your registration.
What happens if I’m not registered yet?
If you wish to book a care plan appointment and are not yet registered with MyMedicare for this practice, you will need to complete the registration before your appointment. If you are unsure of your registration status, we recommend completing the HotDoc form to avoid delays.
For more information, please refer to the MyMedicare section above or contact our reception team for assistance.
