Welcome to One Health Clinics West End, formerly known as Next Practice West End. We’ve rebranded to One Health Clinics, but our same caring team, doctors, and services continue to support the local community.
At One Health Clinics, we take the time to listen and understand your needs. Our dedicated team of general practitioners, specialist doctors, and allied health professionals provide personalised, high-quality care in a calm and welcoming environment.
Our West End clinic offers a wide range of services tailored to each patient, including men’s and women’s health, child and adolescent care, musculoskeletal and physiotherapy services, mental health support, sexual health, chronic disease management, and COVID-19 booster vaccinations.
Medicare provides a partial rebate for in-clinic appointments, not telehealth (unless it is a follow-up and your first appointment was in-clinic). A rebate is available for eligible patients who have been seen face-to-face in clinic within the last 12 months.
Yes. The doctors at this location are welcoming new patients and look forward to supporting your health journey with One Health Clinics.
Please arrive 15 minutes early for your first appointment to see the nurse for observations and to complete your new patient form.
Where are you located?
We are located within the West Village complex in The Eaves Building. The entrance is located between Yamas Greek and Italian Street Kitchen, in the uncovered area opposite Woolworths and Harris Farm Markets. Take the stairs or lift to Level 1, and we are straight ahead as you walk out.
Is there parking available?
There are various secure and street parking options available within walking distance from the clinic.
We recommend parking in the West Village carpark located at 21 Mollison Street, which offers 2 hours free parking. When entering the carpark, immediately turn left, and then take the first right and follow the signs for The Eaves building. Park near the boom gate and walk through to The Eaves building elevator and take it to Level 1.
We do not validate parking.
Is the practice wheelchair accessible?
Yes, there is elevator access to the clinic, and our rooms are designed to accommodate wheelchair users.
How do I make an appointment?
No referral is required to attend a OneHealth clinic. Appointments can be easily booked online through HotDoc. If you require any assistance booking an appointment please phone the clinic on (07) 3132 9191, or alternatively send us an email at [email protected]
How do I transfer my medical records to OneHealth clinics?
Please let one of our lovely reception staff know and they will provide a QR code or paper form for you to complete with your previous clinic details, and we will contact the clinic to obtain your records.
If you were a patient at Next Practice West End, we have recently rebranded to OneHealth clinics, but with the same team, service, and care that you know and trust. No transfer of records form is necessary for previous patients of Next Practice West End or Albion.
Are you a bulk-billing clinic?
We prioritise patient care above all else and aim to provide exceptional service without patients feeling rushed through their consultation. To accommodate this, we operate under a private billing structure. Patients with Medicare will receive a rebate for all eligible appointment types, with full payment required at the completion of the consultation with the doctor. Please see our patient fees page for a guide to the out-of-pocket costs.
Appointments for children under 5 years of age are billed directly to Medicare with no payment required.* Children aged 5-15 years of age, and concession & pension card holders are eligible for a 10% saving towards private fees.*
*Billings for Dr Malini Bose are separate and do not attract the savings listed above.
Please note, Medicare rebates are only available for Telehealth appointments if you have been seen face-to-face in the clinic in the last 12 months. New patients are not eligible for a rebate for telehealth appointments.
How are your fees calculated?
Fees for GP consultations are calculated based on complexity and appointment duration. The billing for a standard consultation allows for the discussion of 1 concern for a duration of up to 15 minutes. Multiple or complex concerns or appointments that exceed 15 minutes may attract a higher fee.
Specialised appointments, like Women’s health, cannabis or care plans may be priced differently. Please see our fees list or contact the clinic on 07 3132 9191 for more information.
What type of appointment do I book?
For new patients we recommend booking a standard consultation first, so you can get to know your doctor and discuss options for your concerns.
If you have multiple concerns, we recommend booking a long or extended consultation to ensure the doctor has adequate time to address your concerns. You will not be charged for the longer consultation if you do not end up needing it.
If you are not sure which appointment type best suits your needs, please phone the clinic on 3132 9191, or alternatively book a standard consultation and add comments to your appointment specifying the reason for your booking.
In an emergency, please dial 000 or attend your nearest hospital.
